Question 1

How do credits work?

Accepted Answer

Credits are your usage units. Each action (image generation, video generation, enhance, background remove, etc.) consumes credits. Your plan provides monthly credits, and outputs are generated based on those credits.

Question 2

Monthly vs Yearly billing — what’s the difference?

Accepted Answer

Monthly billing charges you every month. Yearly billing charges once per year and usually offers a lower effective monthly price. Features can remain the same; only the billing cycle differs.

Question 3

Do you provide GST invoices?

Accepted Answer

If your billing setup includes GST details, invoices can be generated accordingly (as per your implementation).

Question 4

What video duration works best for ads and reels?

Accepted Answer

For most campaigns, 6–12 seconds performs best. Shorter videos keep the hook strong and improve completion rate—especially on Reels and Shorts.

Question 5

What are video styles used for?

Accepted Answer

Styles (Classic/Anime/3D/Clay/Cyberpunk/Comic) let you match your brand vibe. You can create the same concept in different looks to test what converts best.

Question 6

How should I choose resolution?

Accepted Answer

480p/720p is usually enough for social. For website hero sections and premium ads, 720p/1080p is better. Higher resolution increases file size and credit cost.

Question 7

What is Text-to-Image used for?

Accepted Answer

Text-to-Image helps you generate marketing visuals from a prompt: banners, thumbnails, product concepts, lifestyle backgrounds, and creative scenes.

Question 8

When should I use Image Enhance?

Accepted Answer

Use it for low-quality or blurry images to improve sharpness and details. It’s especially useful for product photos before publishing on marketplaces or websites.

Question 9

How can I get cleaner background removal?

Accepted Answer

High-contrast subjects work best. Use well-lit images and avoid busy backgrounds to get sharper edges and cleaner cutouts.

Question 10

What export formats do I get?

Accepted Answer

Images are typically exported as PNG/JPG and videos as MP4 (as per your system setup).

Question 11

Is my generated content secure?

Accepted Answer

Security depends on your implementation, but common best practices include secure sessions, access controls, and private generation areas for users.

Question 12

What if the output isn’t what I expected?

Accepted Answer

Keep prompts clear and specific: subject + background + lighting + style + camera/motion. Then iterate with small changes instead of rewriting everything.

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